








Our Promise of Quality
Satisfaction Guarantee
At Skincare Generics, we believe you should love every part of your skincare routine. That includes how confident you feel when you buy it.
Not 100% satisfied? Reach out within 30 days and we’ll make it right. It’s that simple.
Reviews reflect the personal opinions of customers and are not claims made by Skincare Generics. References to "dupes" or similarity are individual perceptions and do not imply product equivalence.
FAQs
What exactly is CLEAN CLEANSER ?
Clean Cleanser is a gentle yet effective clarifying gel cleanser formulated to deeply cleanse, resurface, and refresh the skin. Clean Cleanser combines botanical extracts, antioxidants, and mild exfoliating agents to remove impurities, excess oil, and makeup while maintaining the skin’s natural moisture balance.
This professionally inspired formula cleanses thoroughly without overdrying, delivering a blend of botanical antioxidants, gentle AHAs/BHAs, and skin-conditioning agents. Helps improve the appearance of pores and surface impurities, and supports smooth, balanced skin at a more accessible price point. Suitable for daily use, professional treatments, and all skin types. Also doubles as an effective shaving gel.
What ingredients are in CLEAN CLEANSER ?
Water/Aqua/Eau, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, PEG-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Salix Alba (Willow) Bark Extract, Saccharum Officinarum (Sugarcane) Extract, Camellia Sinensis Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Phospholipids, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol.
Is CLEAN CLEANSER exactly the same as the competitor listed on the packaging?
Our product is not the same as the competitor. However, our formulations are developed by reviewing publicly available ingredient lists and selecting similar categories of ingredients where appropriate. Each product is independently formulated and manufactured.
Our products are also formulated with careful attention to texture and sensory experience. More importantly, we are always looking to improve upon our current formulations to deliver a luxury skincare experience.
Products are not affiliated with, endorsed by, or identical to any luxury brand.
How do the ingredients in CLEAN CLEANSER match with the competitor?
Each Skincare Generics product is independently formulated using similar categories of ingredients where appropriate. Ingredient comparisons are based solely on publicly available information and do not reflect formulation equivalence, performance equivalence, or clinical similarity.
For transparency, consumers may review publicly available ingredient lists on brand websites to compare ingredients.
How does the price of CLEAN CLEANSER compare with the competitor?
You can view a side-by-side, comparison of CLEAN CLEANSER 's price vs. our competitor's price under the "Compare Prices" tab in the product description section.
How do "dupe" websites such as SkinSkool and SkinSort rate CLEAN CLEANSER vs. the competitor?
Here is CLEAN CLEANSER 's rating on the different "dupe" websites:
• SkinSkool’s #1 Rated Match
• SkinSort’s #1 Rated Dupe
Ratings and terminology used by third-party websites reflect their independent criteria and do not imply equivalence.
Are there any published articles about CLEAN CLEANSER ?
Editorial and comparative language, product classifications, and descriptions in third-party articles reflect the authors’ independent opinions and do not imply equivalence.
Are your skincare products considered clean?
While there is no industry-wide definition for “clean beauty,” major retailers such as Sephora and Ulta have established their own standards and guidelines. These typically involve excluding certain ingredients considered potentially harmful or questionable, such as sulfates, parabens, phthalates, and synthetic fragrances.
As we review publicly available ingredient lists when developing our products, some formulations may align with certain retailer “clean” standards, while others may contain ingredients that fall outside these guidelines, such as fragrance.
We encourage you to review each ingredient list individually to determine what aligns with your personal preferences and definition of “clean.”
How long will it take to receive my order?
It takes 1 - 2 business days to fulfill your order. Orders placed by 12pm CT, Monday through Friday, ship the same day. Orders received after the cutoff or on weekends will be processed the following business day.
Is international shipping available?
No, Skincare Generics does not currently offer direct international shipping.
Some customers choose to use third-party package forwarding services that provide a U.S. shipping address and then forward the package internationally, such as MyUS, Shipito, Stackry, Planet Express, and forward2me. These services are independent third parties and are not affiliated with or endorsed by Skincare Generics.
Once an order is delivered to the U.S. address entered at checkout, Skincare Generics is no longer responsible for the shipment or for any issues that arise afterward, including delays, loss, damage, customs issues, duties, taxes, fees, or forwarding errors. Refunds, replacements, and other remedies under our policies do not apply to issues arising after delivery to the forwarding address.
How do I manage or edit my subscription (delivery frequency, items, address, etc.)?
Here's how to log into your account and edit or manage your subscription (delivery frequency, items, address, etc.):
1) Log into your account
On Desktop (computer)
- Go to our website: SkincareGenerics.com
- Look in the top right for a person/account icon 👤 and click.
- If you cannot find the account icon use this direct link: https://www.skincaregenerics.com/a/loop_subscriptions/get-subscription-link
- Log in using the email address you used at checkout (plus your password or one-time code, depending on the login prompt).
- Once logged in, go to Account → Manage Subscriptions
On Mobile (phone)
- Go to our website: SkincareGenerics.com
- Tap the menu button (usually the ☰ icon at the top).
- In the menu, tap Account, Log in, or Sign in (or tap the person icon 👤 if you see it).
- If you cannot find the account icon use this direct link: https://www.skincaregenerics.com/a/loop_subscriptions/get-subscription-link
- Log in using the email address you used at checkout (plus your password or one-time code, depending on the login prompt).
- After logging in, tap Manage Subscriptions.
2) Change your subscription delivery frequency
- In the Manage Subscriptions portal, click/tap the subscription you want to update.
- Look for a section that says "Delivery every...", "Frequency", or "Schedule".
- Tap Edit / Change (sometimes it's a pencil icon ✏️).
- Select the new frequency you want (example: every 30 / 45 / 60 days).
- Tap Save / Confirm.
- Double-check that the updated frequency shows on the subscription details page.
If you don't see the "Frequency / Schedule" option
Sometimes certain settings don't allow self-service frequency changes. If you don't see that option, contact support at skincaregenerics.com/pages/contact and include:
- the email address on your order, and
- the frequency you want (example: every 30 days, every 45 days, etc.)
...and we'll help update it for you.
What is your return policy?
We have a 30-day return no questions asked return policy, which means you have 30 days after receiving your item to request a return for any reason. Just email Customer Support and we will initiate a return or exchange.


